Frequently Asked Questions
Straight answers about ordering, artwork, pricing, production, installation and delivery.
How do I start an order?
Choose a product when online pricing is available, or request a quote for custom work. Include dimensions, quantity, deadline, installation location and any available artwork.
Can I request a quote instead of checking out?
Yes. Custom signs, wraps, installations and complex projects should begin with a quote so materials, finishing and site requirements can be confirmed.
Do you offer design help?
Yes. Standard artwork setup is available on eligible products, commonly from $60. Branding, illustration, vehicle-wrap design and complex layouts are quoted separately.
What artwork files work best?
Vector PDF, AI, EPS and SVG files are preferred for logos, lettering and contour-cut graphics. High-resolution PDF, TIFF and PSD files work well for photographic printing.
What does print-ready mean?
The file is sized correctly, includes required bleed, uses suitable color settings and resolution, has fonts embedded or outlined, and needs no design corrections.
How long will my order take?
Production time depends on the product, quantity, finishing, proof approval and material availability. Tell us your deadline before ordering so we can recommend the right schedule.
Do you install signs and graphics?
Installation is available for many signs, wall graphics, window graphics and vehicle projects. Site access, surface condition, removal and travel may affect the quote.
Can you handle repeat or multi-location orders?
Yes. We can standardize artwork, materials and production specifications for fleet, franchise, property and recurring business orders.
Still Have a Question?
Send the project details you already have. We will help identify the right product, material and ordering path.
Ask Austin 360
